I canceled my cable TV
And Time Warner Cable was a real pain in the ass about it. I had to get snippy with the call center agent so she would stop trying to offer me deals and just quote me a price without TV service.
By the way, if you want to save $30 month without canceling anything, you should call TWC and ask to cancel. Don’t worry, I promise you they won’t let you cancel without offering you a deal which is better than your current rate.
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This means I may not be able to watch live coverage of the next Republican debate, the Super Bowl, or the Iowa Caucuses.
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At a company I previously worked for, about 10% of customers would continuously spin their deals by calling to cancel shortly after the deal ended and the price increased. This was a result of shortsighted management goals. “Saving” customers in the short run trains them in the long run to spin the offer. And it also creates the unfair situation in which the company rewards its best and most loyal customers by charging them more money (because management knows that those customers value the service more and are therefore willing to pay more).
The percent of customers on discount offers instead of paying full price was steadily increasing over time.